Shipping & Delivery Policy
Last Updated: November 19, 2025
At Silkaara Studio, we take great care in delivering your fine collections—including sarees, jewellery, menswear, kidswear, and ethnic wear—with the utmost attention. Each piece is handled with care, and we ensure they reach you safely.
1. Shipping Coverage
We dispatch from the United Kingdom with Royal Mail and currently ship to:
United Kingdom: All UK addresses, including Northern Ireland, the Channel Islands and the Isle of Man
International: Europe and selected countries worldwide (available countries are listed at checkout)
Contact us at [email protected] for shipping inquiries.
2. UK Delivery (Royal Mail)
| Service | Delivery Time | Cost |
|---|---|---|
| Royal Mail Tracked 48 | 2-3 working days | £3.99 (free on orders over £50.00) |
| Royal Mail Tracked 24 | 1-2 working days | £4.99 |
| Royal Mail Special Delivery Guaranteed by 1pm | Next working day | £11.45 |
3. International Delivery (Royal Mail International)
| Region | Service | Delivery | Cost |
|---|---|---|---|
| Europe | Royal Mail International Tracked | 3-7 working days | £14.99 |
| Rest of the world | Royal Mail International Tracked | 5-10 working days | £22.00 |
Free delivery on orders over £50.00 applies to UK addresses only. International orders are charged at the rates above.
Note: International orders may be subject to import duties, taxes and handling fees charged by the destination country. These are the customer's responsibility.
4. Order Tracking
Once shipped, you'll receive:
A Royal Mail tracking number in your account (My Orders)
Royal Mail email/SMS delivery updates
A tracking link to royalmail.com
Track via your account or contact (+44) 7469 615808.
5. Shipping Partners
UK: Royal Mail (Tracked 24, Tracked 48 and Special Delivery)
International: Royal Mail International Tracked
6. Delivery Process
Royal Mail delivers Monday to Saturday
Signature may be required for Special Delivery
If you're not in, Royal Mail will leave a card and try again or hold the parcel at your local delivery office
Parcels not collected are returned to us
7. Packaging Care
We take special care packaging your treasures:
Acid-free tissue paper wrapping
Protective cotton layer
Sturdy, water-resistant boxes
Tamper-evident sealing
Care instructions included
Eco-friendly materials
8. Gift Wrapping
Personalized Message: Free
No price details on gift orders
Perfect for festivals, weddings & celebrations!
9. Damaged or Lost Packages
Damaged: Inspect upon delivery, photograph damage, contact us within 48 hours.
Lost: Check with neighbors, wait 24-48 hours, then contact us for claim & replacement.
10. Order Cancellation
Cancel before shipping: Full refund
Contact: [email protected] or (+44) 7469 615808
Custom orders may not be cancellable once processing begins
11. Festival Season Shipping
During festival and wedding season, order early! Processing times may be extended due to high demand.
12. Contact Us
Silkaara Studio Customer Support
Email: [email protected]
Phone: (+44) 7469 615808
Location: 48 Hazel Road, CV10 9HL, Nuneaton
Hours: Mon-Sat, 9:00 AM - 6:00 PM GMT
Every thread carries a story of heritage and craftsmanship. We ensure your treasures reach you with care.
© 2026 Silkaara Studio. All Rights Reserved. Developed by Trivlogic Pvt Ltd.
What are you looking for?
Opening Silkaara search…
Welcome back
Sign in when you like — browse freely, and we’ll keep your bag ready.
By continuing you agree to our Terms and Privacy Policy. You can keep shopping as a guest anytime.
Shopping cart
Wishlist
View and manage your saved items on your wishlist page.
Go to wishlist