At Silkaara Studio, we take great care in delivering your fine collections—including sarees, jewellery, menswear, kidswear, and ethnic wear—with the utmost attention. Each piece is handled with care, and we ensure they reach you safely.

1. Shipping Coverage

2. Processing Time

3. Domestic Shipping (India)

4. International Shipping

Note: Customers are responsible for customs duties and taxes.

5. Order Tracking

6. Shipping Partners

Domestic: Blue Dart, DTDC, Delhivery, India Post
International: DHL, FedEx, Aramex
Local: Our own delivery partners

7. Delivery Process

Delivery during 9 AM - 7 PM
Call/SMS before delivery
Signature may be required
Up to 3 delivery attempts
Package held 7 days at courier office if undelivered

8. Packaging Care

We take special care packaging your treasures:
Acid-free tissue paper wrapping
Protective cotton layer
Sturdy, water-resistant boxes
Tamper-evident sealing
Care instructions included
Eco-friendly materials

9. Gift Wrapping

Traditional Gift Box: ₹149 per item
Personalized Message: Free
No price details on gift orders
Perfect for festivals, weddings & celebrations!

10. Damaged or Lost Packages

Damaged: Inspect upon delivery, photograph damage, contact us within 48 hours.
Lost: Check with neighbors, wait 24-48 hours, then contact us for claim & replacement.

11. Order Cancellation

Cancel before shipping: Full refund
Contact: [email protected] or (+44) 7469 615808
Custom orders may not be cancellable once processing begins

12. Festival Season Shipping

During festival and wedding season, order early! Processing times may be extended due to high demand.

13. Contact Us

Silkaara Studio Customer Support
Email: [email protected]
Phone: (+44) 7469 615808
Location: Indian elegance in the UK, Nuneaton
Hours: Mon-Sat, 9:00 AM - 6:00 PM GMT