Silkaara | Timeless Indian Elegance

Your Privacy Matters: At Silkaara Studio, we believe that every thread carries a story — of heritage, craftsmanship, and timeless beauty. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you shop for our collections, including sarees, jewellery, menswear, kidswear, and other ethnic wear on our platform.

1. Information We Collect

We collect information that you provide directly to us when you:

Create an account: Name, email address, phone number, and password
Make a purchase: Billing and shipping addresses, payment information for your orders
Contact us: Any information you provide in customer service communications
Browse our site: IP address, browser type, device information, and shopping behavior through cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including shipping and delivery
Communicate with you about your orders, account, and customer service inquiries
Send you promotional emails about new arrivals and collections (with your consent)
Improve our website, product selections, and customer service experiences
Prevent fraud and enhance security
Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

Service Providers: Payment processors, shipping companies, and marketing platforms that help us deliver our products to you
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with any merger, sale of company assets, or acquisition

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Update or correct your personal information
Deletion: Request deletion of your personal information (subject to legal obligations)
Opt-out: Unsubscribe from marketing communications at any time
Data Portability: Request your data in a portable format

7. Children's Privacy

Silkaara Studio does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Silkaara Studio Customer Support
Email: [email protected]
Phone: (+44) 7469 615808

Thank you for trusting Silkaara Studio with your personal information. We celebrate Indian heritage through thoughtfully curated fashion — honoring tradition while embracing modern elegance.

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